Frequently Asked Questions
Granite City, Illinois (Saint Louis, MO region)
Container type depends on the product and size ordered. Check the product listing, or contact us at (314) 266-4600 before ordering if you need a specific container type.
Delivery timing depends on the product, order size, destination and carrier. If you need an order by a specific date, contact us at (314) 266-4600 before ordering to discuss available options.
The majority of our shipments are handled with R&L Carriers, we also use SAIA, Old Dominion, Sutton, XPO, & local carriers for 3rd party deliveries in remote areas.
If you don’t have a forklift we can schedule to have the drums delivered with a liftgate, this is an additional $20 towards the cost of shipping.
Yes, we do take returns but we will have to deduct freight both ways from the total amount refunded. We will also require a 25% restocking fee.
No, we no longer accept check on delivery due to chain of custody issues regarding checks not getting delivered to us from freight companies.
Yes, we can save you 1% on your order if you pay via ACH. However, we will need to wait 24 hours for funds to clear prior to the product shipping.
Yes, as long as an eighteen wheeler can navigate the delivery location we can deliver residential. If an eighteen wheeler cannot fit we will need to use a 3rd party carrier for the last leg of the delivery which usually adds $100-$150 to the shipping cost.
Yes, there are additional customs/carrier fees associated with shipments outside of the USA. Please call if you have any questions regarding foreign country deliveries.
AccuChem is our aviation product brand, including TKS fluid and aircraft paint strippers. On this website you can also shop industrial solvents.
